Simple, transparent pricing

All prices in AUD, GST included. No hidden fees.

Solo

$33/mo

$390 billed annually

Save $78 per year

  • ✓1 team member
  • ✓10 active cases
  • ✓5 GB secure storage
  • ✓100 AI credits / month
  • ✓AI document summaries
  • ✓AI Fact Find analysis
  • ✓AI Extract Responses
  • ✓Interview transcription + statements
  • ✓AI report generation
  • ✓External investigation requests
  • ✓AI cross-evidence analysis
Start 14-day free trial

Starter

$66/mo

$790 billed annually

Save $158 per year

  • ✓5 team members
  • ✓50 active cases
  • ✓10 GB secure storage
  • ✓200 AI credits / month
  • ✓AI document summaries
  • ✓AI Fact Find analysis
  • ✓AI Extract Responses
  • ✓Interview transcription + statements
  • ✓AI report generation
  • ✓External investigation requests
  • ✓AI cross-evidence analysis
Start 14-day free trial
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Professional

$249/mo

$2990 billed annually

Save $598 per year

  • ✓25 team members
  • ✓500 active cases
  • ✓100 GB secure storage
  • ✓500 AI credits / month
  • ✓AI document summaries
  • ✓AI Fact Find analysis
  • ✓AI Extract Responses
  • ✓Interview transcription + statements
  • ✓AI report generation
  • ✓External investigation requests
  • ✓Client status portal
  • ✓AI cross-evidence analysis
  • ✓Custom report templates
  • ✓HRIS integration (SuccessFactors, Workday, TechnologyOne, Aurion)
  • ✓SAML single sign-on (SSO) + SCIM
Start 14-day free trial

Enterprise

Custom pricing

Tailored to your organisation's needs

Need something that doesn't fit our regular plans? Let us know and we'll work with you to customise something that suits your needs.

Book a demo

14-day free trial on any plan. No credit card required. All plans include Australian data residency.

Every plan includes the full platform

Plans differ by team size, case volume, AI allowance, and a few enterprise add-ons, but the core investigation platform is on every tier.

✓Case, people, allegations & timeline management
✓Real-time collaboration: presence, live updates & conflict protection
✓Document version history & chain-of-custody hashing
✓Field-level PII masking (audited)
✓In-app document viewer & non-destructive redaction
✓Configurable reporting & risk-insight analytics
✓Procedural-fairness workflows per case type
✓Escalation rules for overdue tasks & stalled cases
✓Multi-brand, business-unit, branch & location rollups
✓External investigation requests (no login for recipients)
✓Full audit trail & role-based access control
✓Australian data residency: data & AI stay in Sydney

Professional & Enterprise add HRIS integration and SAML SSO/SCIM. AI features are available on every plan, metered by credits (see below).

How AI credits work

AI credits are the currency for Case360's AI features. Every plan can use every AI feature. You're limited only by your monthly credit allowance, which resets at the start of each billing period. Here's exactly what each action costs:

Document Summary1 credit

AI reads an uploaded document and produces a structured summary with key facts and risk notes.

Interim Report6 credits

Generates a mid-investigation progress report covering evidence gathered and outstanding steps.

Final ReportFrom 10 credits

Produces a complete investigation report with per-allegation findings, Briginshaw analysis, and recommendations. Credit cost scales with the number of allegations analysed.

Fact Find10 credits

Analyses all case evidence, running sheet, and tasks to assess each allegation as supported, disputed, or needing further investigation. Advisory only. Does not alter your case.

Allegation Builder10 credits

Reads selected documents and drafts suggested formal allegations grounded in specific dated events. Advisory only. You review and accept each one.

Extract Responses5 credits

Reads a respondent or witness statement and appends what they said about each recorded event to that event’s response field, routed by their role. Never overwrites; you review and edit inline.

Cross-Evidence Analysis10 credits

Maps every document against every allegation to surface contradictions between sources and flag unused evidence and gaps.

Interview Transcription5 credits / 15 min

Produces a diarised, timestamped verbatim transcript of an audio or video interview. Charged at 5 credits per 15 minutes of audio.

Credits reset monthly. Your allowance refreshes at the start of each billing period. Unused credits do not roll over, but any purchased top-up credits never expire.

Need more mid-month? You can purchase additional credit packs at any time, and they stack on top of your monthly allowance and carry over indefinitely. Top-up packs are available from within your billing dashboard.

Fair use protection. A daily cap applies per organisation to prevent accidental runaway usage. You'll always see your remaining credits before running any AI feature.