Product Features

AI that helps investigators find the facts. Not make the decisions.

Case360 combines structured case management with AI-powered evidence analysis, built specifically for Australian workplace investigators, HR professionals, and employment law firms.

AI as your research assistant, not your investigator

Case360's AI reads documents, identifies relevant facts, and organises evidence against each allegation. It never draws conclusions, assigns blame, or makes findings. Every analysis is clearly labelled advisory. The investigator reviews, interprets, and decides. This keeps your process procedurally fair and legally defensible.

Who it's for

Built for every Australian investigation professional

Whether you run one case a year or one hundred, Case360 fits the way you work.

HR Professionals

You receive a workplace complaint and suddenly you're managing interviews, evidence, confidentiality, and board updates, often alongside your day job. Case360 gives you a structured process so nothing falls through the cracks and you can demonstrate procedural fairness at every step.

  • Structured process from complaint to outcome
  • Evidence and document trails for legal defensibility
  • External request links to collect statements without sharing sensitive systems
  • AI summaries reduce time spent reading through documents

Workplace Investigation Firms

You run multiple concurrent investigations for different clients, each with its own deadlines, confidentiality requirements, and reporting formats. Case360 keeps every matter isolated and organised, with AI that accelerates your evidence review without compromising your professional judgment.

  • Multi-client, multi-matter management in one platform
  • AI Fact Find maps evidence to allegations: hours of analysis in minutes
  • Custom report templates using your firm's letterhead
  • Full audit trail and financial tracking per matter

Employment Law Firms

Your clients rely on you to advise on whether investigations were procedurally sound, or to conduct them yourself. Case360 gives you a defensible, auditable record of every decision, with AI assistance that supports your analysis without replacing your legal judgment.

  • Complete audit logs for litigation support
  • AI analysis clearly labelled advisory, which maintains your professional independence
  • Allegations module maps directly to legal elements
  • Evidence chain-of-custody tracking
Why Case360

Enterprise-grade where it counts

The capabilities that set Case360 apart for serious, defensible investigations, from HR system integration to court-ready evidence integrity.

HRIS Integration

Pro & Enterprise

Look up an employee and their reporting line straight from your HR system when you add them to a case, no re-keying names, roles, business units or managers. Connects directly to your own HR tenant, so employee data never leaves your region.

  • SAP SuccessFactors, Workday, TechnologyOne and Aurion (more on request)
  • Pulls name, contact, department, position, business unit, branch, location, start date and manager
  • Point-in-time snapshot: each case keeps the reporting line as at intake

Real-Time Collaboration

Multiple investigators can work the same case at once without stepping on each other. See who else is in a case live, get a gentle prompt the moment a colleague changes something, and never silently overwrite someone else's edit.

  • Live presence: see who else is viewing or editing a case
  • Instant "case updated" prompts when a colleague makes a change
  • Conflict protection stops two people overwriting each other
  • In-app document viewer: read PDFs and images without leaving Case360

Evidence Integrity & Version History

Every document is treated as evidence. Replacing a file never destroys the original. Case360 keeps every version with a full chain of custody, so you can always show what a document looked like and when.

  • Full version history on every document, so nothing is ever lost
  • Chain-of-custody hash captured on every upload
  • See who uploaded each version and when before you replace it
  • Non-destructive redaction: produce a redacted copy, keep the original

Privacy by Design

Investigations hold highly sensitive personal information. Case360 lets you mask personal details at the field level, control who can see them, and audit every reveal, enforced on the server, not just hidden in the interface.

  • Field-level masking of names, contact details, dates of birth and more
  • Role-based access or reveal-on-demand: you choose per organisation
  • Every reveal is written to the audit log
  • All AI runs in Australia (Sydney), so case data never leaves the country
AI Features

Intelligent analysis. Human judgment.

Three AI tools that accelerate investigations without replacing the investigator.

Document Intelligence

Upload any evidence (PDFs, Word documents, images, audio transcripts) and get an instant AI summary with a risk assessment. No more reading through hundreds of pages to find the key facts.

  • Summarises uploaded documents in seconds
  • Assigns a risk ranking (Low / Medium / High / Critical) to each document
  • Extracts key facts, dates, and names automatically
  • Supports PDFs, Word docs, images, audio and video transcripts
  • Summaries are stored alongside the document for your whole team
AI document summary with a risk ranking on a witness statement in Case360

AI Fact Find

The most powerful tool in Case360. Feed the AI your allegations, all uploaded evidence, your running sheet, and task notes, and it returns a structured, per-allegation analysis of what the evidence supports, disputes, or leaves untested.

  • Works through every allegation individually
  • Maps each piece of evidence to the relevant allegation
  • Clearly marks evidence as Supporting, Disputing, Neutral, or Not yet tested
  • Flags gaps: evidence you may still need to gather
  • Output is advisory only, clearly labelled, and your findings remain yours
AI Fact Find per-allegation analysis with confidence levels and recommended next steps in Case360

One-Click Report Generation

Generate professional investigation reports pre-filled with your case data. Choose from interim or final report formats, apply your own custom templates, and export to Word for final editing.

  • Interim reports for work-in-progress updates to clients
  • Final reports with per-allegation findings and recommendations
  • Pre-fills case details, people, timeline, and allegations automatically
  • Custom templates + your firm's branding: logo, letterhead, legal name, ABN and licence
  • Exports to .docx for final review and sign-off
Generated final investigation report cover page with firm branding in Case360
Case Management

Everything in one place

A complete system for managing workplace investigations from first complaint to final report.

Case Tracking

Manage all your investigations in one place. Track status, priority, type, and key dates. Case numbers are generated automatically.

People Management

Record everyone involved (subjects, complainants, and witnesses) with their roles and contact details linked to each case.

Allegations

Document formal allegations with linked evidence, relevant people, and ordered index. Track findings against each allegation.

Timeline & Running Sheet

Maintain a chronological activity log of all investigator actions, interviews, and observations with timestamps and document links.

Tasks & Deadlines

Assign tasks to investigators, set due dates, and track progress. Global task view shows everything due across all your cases.

Financial Tracking

Log time, disbursements, and expenses against each case. Categorise costs and generate financial summaries for client billing.

Document Management

Secure document storage with folder categories. Time-limited download links ensure files are only accessible to authorised people.

External Requests

Send investigation requests to witnesses or subjects via a secure, token-based link. They respond and upload documents. No account needed.

Configurable Reporting & Analytics

Filter reports by date, business unit, branch, location, investigator, and status. Rule-based risk insights surface repeat subjects and hot spots, with multi-site and multi-brand rollups.

Procedural-Fairness Workflows

Configure step-by-step checklists per case type so every investigation follows a defensible process. Mark steps required, and disable steps you don't need without losing them.

Escalation Rules

Set rules that flag overdue tasks and stalled cases automatically, so nothing slips through the cracks on a busy caseload.

Multi-Brand & Business Units

Tag cases to brands, business units, and regions for organisations running investigations across multiple entities, with rollup reporting across them all.

Security & Compliance

Built for sensitive investigations

Workplace investigations involve highly sensitive personal information. Case360 is built with that in mind.

Australian Data Residency

All data stored and processed in Sydney, Australia. Meets government and enterprise data sovereignty requirements.

Role-Based Access

Three roles (Admin, Lead Investigator, Investigator) with granular permissions. Users only see what they need to.

Full Audit Trail

Every action is logged: who created, edited, or viewed each record. Downloadable audit log for legal proceedings.

Encrypted Storage

Files stored in encrypted cloud storage on Australian shores. Time-limited signed URLs, no permanent public links.

Field-Level PII Masking

Mask personal details and control who can reveal them. Enforced server-side, and every reveal is audited.

Chain of Custody

Cryptographic hashes on every upload and a full version history that shows exactly what a document was and when.

Enterprise SSO & SCIM

SAML single sign-on with your identity provider and automated user provisioning for larger teams.

30-Day Recovery

Deleted records are soft-deleted to a recycle bin and recoverable for 30 days before permanent removal.

Ready to run better investigations?

Start a free 14-day trial. No credit card required. All features included. Your data stays in Australia.